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              MindTouch for SAP

              Unlock the Power of SAP Knowledge Central

              Sap Hybris Cloud for Customers' dashboard integrates support articles from Mindtouch

              Your Support Department Could Use a Smarter Knowledge Base

              With the SAP MindTouch integration, your support team will:

              • Close more tickets faster with your current agents
              • Maintain or increase ticket volume with fewer agents
              • Reduce the number of tickets you escalate to more expensive resources
              • Ramp up new agents faster

              Why Do SAP Customers Choose MindTouch?

              MindTouch boosts support performance and makes previously-frustrating knowledge base functions easy:

              • Create and update content
              • Content permissions and sharing
              • New support agent training and ramp up
              • Support agent performance and productivity
              • Search performance
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